SHIPPING & DELIVERY

 

Welcome to Wilfrid Store! We are dedicated to ensuring your shopping experience is smooth and enjoyable. Below is our comprehensive Shipping & Delivery Policy, outlining everything you need to know about receiving your orders.

1. Shipping Methods

We utilize reliable shipping services to ensure that your orders are delivered promptly and safely. Depending on your location, we will choose the most suitable carrier for your shipment.

2. Shipping Fees

For all orders placed on our website, we charge a flat shipping fee of $6.99. This fee will be clearly indicated during the checkout process, so you know exactly what to expect.

3. Order Processing Time

After you place your order, please allow 1-3 business days for us to process it. This timeframe includes verifying your payment, packing your items, and preparing them for shipment. You will receive a confirmation email once your order has been dispatched.

4. Delivery Time

Once your order has been shipped, the estimated delivery time is between 3-15 business days. This timeframe may vary based on the shipping method used and your location. We recommend keeping an eye on your tracking information (provided via email) to stay updated on your shipment’s status.

5. Tracking Your Order

After your order has been shipped, you will receive an email with tracking information. This allows you to monitor your shipment’s progress in real time, giving you peace of mind until your package arrives.

6. International Shipping

Currently, we only offer shipping within the United States. We are exploring options to expand our delivery services in the future. Please stay tuned for updates!

7. Delivery Issues

If you encounter any issues with your delivery, such as delays or damaged items, please contact our customer service team immediately. We will work diligently to resolve any problems to ensure your satisfaction.

8. Contact Us

If you have any questions regarding our shipping and delivery policy, or if you need assistance with your order, please don’t hesitate to reach out to us:

  • Email: [email protected]
  • Phone: +1 775-267-8548
  • Address: 25 Putnam St, Claremont, NH 03743, US

9. Business Hours

Our customer service team is available to assist you during the following hours:

  • Monday to Friday: 8AM – 5PM
  • Closed on Saturday and Sunday

Thank you for choosing Wilfrid Store! We appreciate your business and look forward to delivering stylish women’s clothing right to your door.