Welcome to the FAQ section of Wilfrid Store! Here, you will find answers to common questions about our products, shipping, returns, and more. If you have any further inquiries, feel free to reach out to us!
Contact Information:
We accept payments through PayPal and Payoneer. These secure payment methods ensure that your financial information is protected during transactions.
We charge a flat shipping fee of $6.99 on all orders. This fee applies to all shipping destinations within the U.S.
Once your order is placed, it will typically be processed within 1-3 business days. After processing, shipping usually takes between 3-15 business days, depending on your location and the shipping method selected.
Yes! Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor your shipment’s progress.
We want you to be completely satisfied with your purchase. If you wish to return an item, please refer to our Returns Policy for detailed instructions. Items must be returned in their original condition within 30 days of receipt for a full refund.
If you need to change or cancel your order, please contact us as soon as possible at [email protected] or call +1 775-267-8548 during our business hours. Once an order is processed, we may not be able to make changes.
Currently, we only ship within the United States. We apologize for any inconvenience this may cause and appreciate your understanding.
If you receive a damaged or incorrect item, please contact us immediately at [email protected] or call +1 775-267-8548. We will arrange for a replacement or refund based on your preference.
You can reach our customer service team via:
Thank you for choosing Wilfrid Store! We appreciate your business and look forward to serving you. If you have any other questions, don’t hesitate to get in touch!